Effective Date: July 1, 2025

At Aerton (aerton.us), we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and protect your information within our mobile app, designed primarily for drivers on the Aerton platform.

Information We Collect

• Personal Info: Name, email, phone, account details.
• Usage Data: Device details, IP, app usage stats.
• Location Data: With permission, we collect real-time location to display your next route trips, track route progress (start, stops, completion), ETA updates, and enable re-routing when needed.

Tracking & Route Planning

We use GPS within defined tracking windows—typically beginning one hour before a scheduled route and ending several hours after—to monitor drivers' progress through stops. We detect arrivals based on geofences around addresses and mark skipped stops if they fall outside the planned order or time window.

Privacy Mode

Drivers may temporarily pause GPS tracking (e.g., privacy mode). When paused, the last known location is shown, and tracking resumes automatically after a set duration or when a route resumes.

Cookies & Tracking

We may use cookies or similar technologies to improve app performance and enhance your experience. These do not directly identify you.

How We Use Your Data

• To show upcoming route trips and optimize navigation.
• To allow dispatchers to reroute, send updates, and monitor real-time progress.
• To compute ETA and alert for late or skipped stops.
• To improve our app, offer support, comply with legal obligations, and protect system integrity.

Data Sharing

We do not sell your personal data. We share information with service providers who support our operations or when legally required.

External Links

Our app or website may link to external sites. We are not responsible for their privacy practices; please review their policies separately.

Data Retention

We retain data only as long as needed to operate the app and comply with U.S. laws. GPS data tied to route completion is stored for analytics and performance tracking;

Your Choices

You can disable location services anytime, but it may limit key features like route display or rerouting. You can also update or delete personal data by contacting us.

Data Security

We implement reasonable security measures to prevent unauthorized access, alteration, or disclosure of your data.

Policy Updates

We may update this policy occasionally. Changes will appear on this page with a new effective date.

Contact Us

Questions? Contact us at support@aerton.us.